POLICY AND PROCEDURE FOR MSN CLINICAL COURSES

In the case of an EXAM or COURSE GRADE APPEAL, the SON Graduate student needs to do all the following:

• Within TWO (2) business days of grade posting, first speak with the preceptor and ask to review the examination / course grade. If the outcome is accepted, the process ends here.
• If the student feels their answer(s) were correct but not accepted by the preceptor or course grade is incorrect after this review, the student may file a written appeal with the preceptor and assistant director of SON Graduate Program, within TWO (2) business days, documenting why their answer(s) were correct or course grade is incorrect.
• Within FIVE (5) business day, the assistant Director of SON Graduate Program (with input from the preceptor) will render a decision in writing.
• If the student still is not satisfied with the response from assistant Director of SON Graduate Program, the student may file written appeal to the Dean of SON Graduate Program within TWO (2) business days.
• If the student is not satisfied with the response from the Dean of SON Graduate Program, he/she may appeal to the Chief Nurse Administrator (CNA) within TWO (2) business days, with input from the Dean of SON Graduate Program. The decision of the CNA is FINAL.

The process must be followed as described in order for a grade appeal to be reviewed. Additional information on academic complaint/grievance is available in the University Catalog, if the student is not satisfied with the decision by the CNA, and for escalating the complaints and unsatisfactory decision deemed by the student.