GRADE APPEALS

At some time in their academic career a student may question how they were graded on an exam, in an academic course or in a clinical service or course. All course coordinators are expected to publish their grading criteria at the beginning of their course and to notify students if there are changes during the course. If students are unsure of how their grade was determined they should follow the specified policy and procedures for reconsideration of the disputed grade.

Grade Appeals: Policy and Procedure for Didactic Courses
In the case of an EXAM or COURSE GRADE APPEAL for a non-IPPE/APPE course, unless due to unforeseen circumstances, the student must do all of the following:
• Within TWO (2) business days of grade posting, student first need to contact with the Course Coordinator and request to review the examination / course grade. If the outcome is accepted, the process ends here.
• If the student feels their answer(s) were correct but not accepted by the Course Coordinator or course grade is incorrect after this review, the student may file a written appeal with course coordinator, within TWO (2) business days, documenting why their answer(s) were correct or course grade is incorrect. The Course Coordinator will respond to the student’s grade appeal in writing within TWO (2) business days of receipt of the appeal. If the outcome is accepted, the process ends here.
• If the student still is not satisfied with the response from the Course Coordinator, the student should appeal in writing to the Course Coordinator’s Department Chair. The Course Coordinator’s Department Chair. The Course Coordinator’s Department Chair will respond to the appeal in writing within TWO (2) business days of receipt of the appeal. If the outcome is accepted, the process ends here.
• If the student is not satisfied with the response from the Course Coordinator’s Department Chair, he/she may appeal to the Senior Associate Dean within TWO (2) business days. The Senior Associate Dean will only review appeals for potential policy violations and respond to the student’s appeal in writing within TWO (2) business days of receipt of the appeal. The decision of the Senior Associate Dean is FINAL

▪ In the event the Course Coordinator is the Senior Associate Dean for Academic Affairs, the student may appeal the decision directly to the Dean.

In the event the Course Coordinator is the Senior Associate Dean for Academic Affairs, the student may appeal the decision directly to the Dean.

Grade Appeals: Policy and Procedure for Experiential Courses (IPPE/APPE)
In the case of a GRADE APPEAL for an IPPE/APPE course, the student needs to do all of the following:
• If the student feels that their performance was “meets expectations” or “passing,” but not accepted by the preceptor or course grade is incorrect after this review, the student may file a written appeal with the preceptor and Director of Experiential Education, within TWO (2) business days, documenting why course grade is incorrect. Within SEVEN (7) business days, the Director of Experiential Education (with input from the preceptor) will render a decision in writing.
• If the student is not satisfied with the response from the Director, he/she may appeal to the Senior Associate Dean of Academic Affairs within TWO (2) business days. The Senior Associate Dean of Academic Affairs will respond to the student’s appeal in writing within TWO (2) business days of receipt of the appeal. The decision of the Senior Associate Dean is FINAL All appeals of disputed grades must include documentation supporting the appeal. This could include, but not be limited to, class notes/power point presentations, literary citations on the topic in question, published grading criteria for the course in question, and witnesses supporting the student’s appeal. If the grading criteria included attendance and/or the taking of examinations on time, and the student wishes to appeal a grade due to an absence, the student must document that they followed School policy on reporting the absence prior to the examination, in order for the appeal to be considered.

If a student alleges that the grade was issued in an arbitrary, capricious, or malicious manner, the “ACADEMIC STUDENT COMPLAINTS/GRIEVANCES provides an avenue for due process (please see AUHS University Catalog https://www.auhs.edu/files/19-20-catalog.pdf

If a student alleges that the grade was issued in an arbitrary, capricious, or malicious manner, the “ACADEMIC STUDENT COMPLAINTS/GRIEVANCES” provides an avenue for due process (please see AUHS University Catalog. https://www.auhs.edu/files/19-20-catalog.pdf).